Any department complaint, public problem, or scheme information request not covered elsewhere
Responsible District Magistrate Office, Baghpat / IGRS Cell
Where to complain
- File online jansunwai.up.nic.in →
- Phone 1076
- Mobile app IGRS UP app
- Email jansunwai-up@nic.in
- Department site jansunwai.up.nic.in →
What to have ready
- Aadhaar or other ID proof
- A clear description of the grievance
- Supporting documents, if any
Having these to hand before you start makes the complaint faster to file and much stronger if you later need to escalate it.
If it is not resolved · escalate in this order
Typical timeframe Timeline varies by department; most are notified within 30 days
- 01 Block or Tehsil level officer You start here Write the grievance clearly and attach any supporting document you have.
- 02 District level (District Magistrate Office, Baghpat) if the block or tehsil level does not resolve it
- 03 Divisional level
- 04 State level final escalation IGRS does not cover RTI matters, sub-judice cases, or a direct demand for a job or financial assistance.
Keep your complaint reference number at every stage. It is the only thing that lets any office — or this platform's follow-up support — trace what actually happened to your case.
Worth knowing
Does not cover RTI matters, sub-judice cases, or direct demand for a job/financial assistance