Crop damaged but the Pradhan Mantri Fasal Bima Yojana (PMFBY) claim is not settled
Responsible Ministry of Agriculture & Farmers Welfare / empanelled insurance company
Where to complain
- File online pmfby.gov.in →
- Phone 14447 / Kisan Call Centre 1800-180-1551
- Mobile app Crop Insurance App / Fasal Bima App
- Department site pmfby.gov.in →
What to have ready
- Application or policy number
- Sowing certificate
- Land records
Having these to hand before you start makes the complaint faster to file and much stronger if you later need to escalate it.
If it is not resolved · escalate in this order
Typical timeframe Loss must be reported within 72 hours of the event; claims settle over the season
- 01 Empanelled insurance company You start here Report the loss within 72 hours of the event; late reporting is the commonest reason claims are rejected.
- 02 District Agriculture Office, Baghpat if the insurance company does not settle the claim
- 03 State Nodal Officer, PMFBY final escalation Keep the policy or application number, sowing certificate and land records together.
Keep your complaint reference number at every stage. It is the only thing that lets any office — or this platform's follow-up support — trace what actually happened to your case.
Worth knowing
Delayed loss reporting is the single most common reason claims are rejected